Credit Card Payments
If you are ordering from outside Canada the price you see in the catalogue may vary slightly (by pennies) from that on your invoice due to the daily fluctuation in exchange rates. We have tried to offer you the most accurate price in US dollars, rather than expect you to translate Canadian fees.

Shipping Policy
• Your order will be shipped after payment is received.
• Allow 4 – 6 weeks for delivery.
• Shipping is done through the Postal Service. If you prefer another courier, please make that note on your order form, and the shipping charges will be altered.
• We do not ship C.O.D.

Shipping and Handling in North America
The following charges apply to all items except thangkas.

Returns
If for any reason you are not fully satisfied with your purchase, please follow these procedures for a successful return:
• Contact us for a Return Authorization.
• Return the goods (in the condition you received them) within 14 days of receipt for refund or exchange.
NOTE: We cannot refund shipping charges on returns.

Can I order a gift for someone and have it shipped directly to them?
Of course, we would love to accommodate your giving.
On the order form, simply fill in the lucky recipient's information where it says "shipping information", and fill in the billing information section for yourself.

Is there a bulk purchase discount?
Many items in the catalogue have a reduced price at six or more. However, the total order must be at least $350. (before taxes & shipping) to qualify for that reduction. You do not have to be a retailer to take advantage of this policy. If you and five friends decide to buy a sadhana cover and a puja table cloth each, your order will likely reach $350., and you will each save 35% on your order.

What about a credit policy for retailers?
• Your first order must be prepaid.
• Your second order must be paid on delivery.
• A credit application is available for subsequent orders.
• Credit card orders in excess of $349.99 will be billed a surcharge of 4%.

What cleaning procedures are required for my practice materials?
• All brocades, silks, as well as bengaline, moiré and satin, can be dry cleaned. Hand washing may produce shrinkage and colour fading.
• Cotton products ( prajna & upaya cloths, ang-rak) can be machine washed and dried.
• Banners should be dry cleaned. Remove poles first.
• Nylon flags are machine washable. Hang to dry.
• The meditation belt should be washed by hand in cool water, and hung to dry.

My liturgy does not fit any of the text covers offered…
Send me dimensions, and perhaps a sketch of what you would like. If your design can benefit other practitioners, you receive a free cover – and credit for the creation.

I already have a piece of brocade that I would like made into a sadhana cover (or puja table cloth)…
By all means, custom work is always a possibility. I would be delighted to turn your brocade into useful practice materials. Ask for a labour quote.

Some products require choosing more than one brocade. Can I mix Chinese and Indian?

Of course, if the choices you want to make do not offer themselves, simply input your desire into the comments box, and you will be contacted to confirm. You will pay the higher price of the Indian, however.

How do I measure myself for a meditation belt?

Sit in a full or half lotus with a tape measure. Hold on end at your left knee. Run the tape measure up over your right shoulder, across your back, under your left buttock, along left thigh, beck to the beginning. That number is the length you need to order.

Where can I see and feel these products and fabrics?
See Links

The Shambhala Standard In the late 1970’s, as the Shambhala teachings of the Vidyadhara, Chögyam Trungpa, Rinpoche were being introduced, many graphic representations of those teachings were also introduced. The Shambhala Banner ( a satin creation for indoor use) was one of the first. It quickly became apparent that a different product was needed out of doors. I made the first Shambhala Standard (a nylon flag) as a banner turned on its’ side. My mistake… The Vidyadhara pointed out to me that on the flag the Tiger (orange) – Lion (white) – Garuda (red) – Dragon (blue) stripes needed to be in the reverse order. On the banner, the orange stripe is the lowest, therefore closest to the earth. However, on the flag, the orange stripe needed to be on the outside edge connected to the flagpole, which is connected to the earth.